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How Bangalbat Handles Your Personal Information

When you create an account and use bKash, Nagad, or Rocket to manage your wallet, you share data with us. This page explains exactly what we collect, why we collect it, and how you can control it — no legal jargon, just straight answers.

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DATA HANDLING STANDARDS

How We Keep Your Information Safe

Account security and data integrity sit at the centre of how we operate. Every login is protected by OTP verification sent to your registered mobile number, so access requires both your password and your phone. We apply SSL encryption across all pages and payment flows, meaning data in transit between your device and our servers is protected. We retain account data for as long as your account is active and for a period after closure as required to meet financial record obligations. You can request a full copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where no legal retention requirement applies.

OTP Login Verification Every account sign-in requires a one-time password sent to your phone. No one can access your account from a new device without that code.

SSL Encryption Payment pages and account areas run over SSL. Data moving between your browser or mobile and our servers is encrypted end to end.

Retention and Deletion We keep your data while your account is open and for the period legally required after closure. Request deletion and we'll confirm what can be removed.

Data Access Requests Email our support team to request a copy of your personal data. We verify your identity first, then provide a summary of what we hold on file.

What We Collect and Why It Matters

Bangalbat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information needed to run your account: your name, contact details, login activity, and the payment method you use — whether that's bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals correctly and to resolve any disputes on your wallet.

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Device data, including browser type and connection details, helps us keep your account accessible across your phone and any other device you use. We may also log IP addresses and session timestamps to detect unusual access patterns and protect your account from unauthorised entry. We do
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not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Cookies on our site track session state and preferences; you can manage these through your browser settings
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at any time. Access and data handling depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and we'll respond as quickly as we can. Include your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat widget from your account dashboard. Available during active support hours for account and data queries.

Email Support Send your data request to our support address listed in the account help section. We aim to respond within a few business days.

Account Settings Some data corrections — like updating your contact number — can be done directly inside your account profile without contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about how we handle account and payment data. If yours isn't here, reach out through live chat or email.

We collect your name, contact number, email address, login activity, and device details. Payment method data — bKash, Nagad, or Rocket — is collected when you make a transaction.

Only the minimum needed to process your transaction. We do not share your full profile. Payment processors receive the transaction amount and your wallet reference, nothing more.

Contact our support team by email or live chat with your registered account details. We verify your identity first and then provide a summary of the data we hold on your account.

Yes. You can request deletion by contacting support. Some data may be retained where local financial regulations require it. We'll tell you exactly what can and cannot be removed.

We retain records for the period required by applicable financial and legal obligations after account closure. Once that period ends, your data is removed from active systems.

Yes, we use cookies to maintain your session and remember your preferences. You can manage or disable cookies through your browser settings at any time without affecting your account login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Bangalbat Handles Your Personal Information

How We Keep Your Information Safe

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does Bangalbat collect when I open an account?

02 Does Bangalbat share my data with bKash, Nagad, or Rocket?

03 How do I request a copy of my personal data?

04 Can I ask Bangalbat to delete my account data?

05 How long is my data kept after I close my account?

06 Are cookies used on the Bangalbat site and can I turn them off?

Privacy Policy

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